Frequently Asked Questions
Find answers to the most common questions about RandevuJet.
RandevuJet is an AI-powered WhatsApp appointment management system that helps businesses automate their reservation processes. Customers can make appointments 24/7 by simply sending a WhatsApp message. The AI assistant handles the entire booking process, checks availability, and ensures equal distribution of appointments among employees across all branches.
Yes, you need a WhatsApp Business account to use RandevuJet. We integrate with your existing WhatsApp Business account, so your customers can make appointments through the same WhatsApp number they already know. The system works seamlessly with WhatsApp Business API.
Absolutely! RandevuJet is designed specifically for businesses with multiple branches. You can manage all branches, employees, and appointments from a single dashboard. The system automatically distributes appointments evenly across branches and staff members, ensuring optimal occupancy rates.
The AI assistant uses natural language processing to understand customer requests. It can identify the desired service, date, time, and staff member preferences. The system checks real-time availability and suggests the best time slots. If a requested time is unavailable, it automatically offers alternatives.
Yes! We offer a 14-day free trial with full access to all features. No credit card required. You can test the system with your business and see how it improves your appointment management before committing to a paid plan.
RandevuJet is perfect for any business that takes appointments. This includes salons, beauty centers, spas, dental clinics, medical practices, fitness centers, consulting firms, and more. If your business needs appointment scheduling, RandevuJet can help.
Setting up RandevuJet is quick and easy. After signing up, you'll connect your WhatsApp Business account, add your branches and staff members, set up your services and pricing, and configure your business hours. Our team provides 24/7 support to help you get started.
Yes, customers can cancel or reschedule appointments through WhatsApp. They simply send a message, and the AI assistant handles the request. You can configure cancellation policies, such as minimum notice periods, directly in the system.
RandevuJet provides comprehensive reporting including appointment statistics, employee performance, branch occupancy rates, revenue tracking, and customer analytics. You can view reports by day, week, month, or custom date ranges. All reports can be exported for further analysis.
Absolutely. We take data security seriously. All data is encrypted in transit and at rest. We comply with GDPR and other data protection regulations. Your business data and customer information are stored securely and never shared with third parties.
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